Frequently asked questions

Solidaire is the all-in-one union software: member management, grievance and case tracking, collective agreements, documents, communications and mobilisation, a collective calendar, and an AI assistant — in French and English, with your data remaining your property.

Two simple plans in Canadian dollars. Start free: the member directory costs $0, forever. Complete unlocks everything — members, grievances, agreements, documents, calendar, communications, and the AI assistant — at $7 per member per year, with a 3-month free trial of everything included and no credit card required. Monthly billing is also available at $0.68 per member per month, with fair minimums ($349 per year). No setup fees, no per-admin surcharge, no hidden costs.

Each member has a record (status, contact details, custom fields), with spreadsheet import, membership statuses, archiving, and history. Delegates get role-based access; permissions are granted individually — no shared accounts.

Yes. Cases carry a full timeline (events, attachments, follow-ups, deadlines), collective agreements are searchable article by article, and AI search retrieves passages from your own documents.

No. The assistant answers from your documents (agreements, minutes, guides) without feeding them to any external training. Your data stays your property, inside your workspace.

Solidaire enforces explicit consent (forms, newsletters, cookies), access and rectification rights via member records, and access logging. Final compliance also depends on your practices: designate a privacy officer and document your purposes.

Nothing is cut abruptly: your workspace and data are kept, and you choose Complete ($7/member/year) or stop at no cost. No credit card is ever asked at signup.

Encrypted hosting, antivirus on every upload, text extraction for search, role-based access control, and an audit log. Sensitive files (cases, grievances) are visible only to authorized roles.

Create your group in minutes, import your members, then follow the quickstart guide (15 minutes).

Solidaire is the digital union platform built with unions, for unions. It gathers your daily work in one place: a member directory with roles and delegates, grievance and case files with full follow-up, collective agreements and secure documents, a shared collective calendar for assemblies and mobilizations, communications to reach your members, and an AI assistant that answers from your own content. Every action is recorded — who did what, when — access is tailored to each role, and your organization keeps full ownership of its data. Local sections handle the urgent and the long term without scattered spreadsheets or lost threads, while the collective expertise of the labour movement benefits everyone. Start free with the member directory; upgrade when your union is ready. Delegates get role-based workspaces, staff keep oversight, and advisors collaborate in the same files — with privacy and access control handled in the product, not in your head.

Union work runs on scattered threads: emails, spreadsheets, hallway decisions. Solidaire replaces them with structured workflows where every action is recorded — every view, change, and decision, with who, what, and when — so nothing falls through the cracks. Access is tailored to each role: delegates, staff, and advisors each see exactly what they need, nothing more. Decisions are captured where the work happens, inside the grievance file, the bargaining project, or the member record — not in a separate tool nobody opens. Follow-ups, tasks, and history stay attached to the file they belong to, from the first complaint to the signed agreement. The result: fewer meetings about the state of things, faster handoffs between shifts and mandates, and a complete institutional memory that survives turnover. Search across files, filter by member, role, or date, and export the full record whenever you need to prove what happened.

Bargaining is a project: demands to prioritize, surveys to run, sessions to prepare, and an agreement to document. Solidaire gives you a dedicated bargaining workspace where you track how demands evolve from first draft to signed clause. Collaborate with your advisors and professionals in the same file, attach costing and mandates, and keep every version of every text. Documentation writes itself as you go — meeting notes, proposals exchanged, and follow-ups stay organized instead of piling up in inboxes. A dashboard shows pending tasks and next steps at a glance, so the committee always knows where the round stands. Pleasant to use, rigorous underneath: your negotiation, simplified and effective, from demands to ratification. Session preparation, mandates, counter-proposals, and costing scenarios live next to the demands they justify, while mobilization and communications stay linked to the round so members hear about progress firsthand.